Refund policy

I gladly accept returns
Just contact me within: 14 days of delivery
Ship returns back to me within: 30 days of delivery

I don't accept exchanges or cancellations
But please contact us at whitney@smartyprintsshop.com if you have any problems with your order.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at smartyprints.llc@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Digital downloads

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.